FREQUENTLY ASKED QUESTIONS:
I am a complete beginner. Will this course suit me?
Yes! My course is specifically designed for complete piano beginners and those who can play the piano by ear but cannot read music. You don't have to know anything about music theory or piano to start learning.
How will I be taught?
The teaching will be delivered via a combination of 30 interactive and fully narrated lessons and over 300 do-it-yourself assignments with instant automated feedback. The Essentials of Music Theory is unlike any standard self-paced online courses. It skillfully brings together modern technology and traditional good-quality learning. This innovative self-paced learning program includes elements of immersive learning that gives you first-hand experience. You may think of it as your personal interactive tutor.
Will I be fluent in Grade 1 music theory after completing this course?
Success solely depends on your learning skills, motivation, dedication and self-organisation. This course will give you all the training needed to succeed in the subject. However, I cannot take any responsibility for your learning outcome.
Do you guarantee that I will pass Grade 1 ABRSM or Trinity Guildhall exam after completing this course?
No, I do not guarantee that you will successfully pass Grade 1 ABRSM or Trinity theoretical or any other examination.
How can I access my purchase?
Your registration will be approved within 24 hours from purchase. You will receive an email with the access link as soon as your registration is complete. Please remember to check your SPAM folder.
Will your course teach me how to play the piano?
My course is designed to teach you the basics of music theory at Grade 1 level and how to navigate around the keyboard and interpret written music. However, it will not teach you to play tunes on the piano or piano techniques. You can use this course in addition to your piano lessons, either tutor-led or self-taught.
How do I cancel my order?
You can cancel your order within 24 hours after purchase by contacting me via email stated in your purchase confirmation email. After 24 hours, the cancellation is no longer available, but you may be able to request a refund. Full terms of refund can be found in this FAQ section.
How do I add or remove products after placing my order?
Once you have placed your order you will not be able to make modifications at the website. Please contact me via email specified on your purchase confirmation.
How do I contact you?
You can always reach me via email stated on your purchase confirmation. I endeavour to answer your enquiry within few hours. However, it might take up to 24 hours as I am a full-time tutor. Please be assured that I remember about you and will get back to you as soon as possible.
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What payment methods do you accept?
You can purchase using debit or credit cards such as Visa, Mastercard, Maestro and American Express. Additionally you can purchase with PayPal.
Are there any hidden costs?
There are no hidden costs or additional shipping charges on my side. The total price mentioned on the product page next to the photograph is the final price. What you see is what you pay. However, there may be additional transaction charges charged by your bank and credit/debit card provider, such as Master Card. Please note that I cannot take any responsibility for such charges.
Can I request a refund?
Yes, you can request a refund within 14 days of purchase as long as:
a) you haven't signed into your student portal.
b) you have signed into your student portal but the product is malfunctioning (please note that I will thoroughly investigate any malfunction reports before determining whether the refund can be issued to you). Full refund conditions can be found in Terms and Conditions in FAQ section.
Is it safe to use my credit/debit card on this website?
I use third-party payment processing services to process all credit/debit card payment transactions. These payment intermediaries are PCI-compliant, which is the most stringent level of certification standard that ensures all cardholders’ data is stored, processed, and transmitted securely by using the industry-standard encryption technology.
Do you offer a free trial?
Yes, I offer a 24-hour FREE trial of the course. To request your free trial please contact me via the contact form on the "Book A Lesson" page.
***Please note that printable materials are not included in a free trial.
I don't have a piano/ keyboard. Can I still use this course?
Yes. My course will teach you the basics of music grammar. It will help you understand how music is written through various interactive aids, including an interactive keyboard, so you don't necessarily need a real piano or a keyboard. However, I strongly recommended that you have access to some keyboard, be it a small "toy" keyboard, accordion, harmonica, or any other instrument that features a keyboard pattern.
I have submitted an enquiry but have not received a reply. When should I expect to hear from you?
I endeavour to answer your enquiry within few hours. However, it might take up to 24 hours as I am a full-time tutor. Please be assured that I remember about you and will get back to you as soon as possible.
Is this a subscription? Will I be billed again after one year?
No, you will not be billed again. This is a one-off payment for 1 year of access. If you would like to continue using my course after the year ends, you will need to purchase the course again.
I am a teacher, can I use this course to help my students with music theory?
Yes. My course can be used as an effective and time-saving interactive resource for tutors. You can double it up with any other beginner music resources to improve the effects of your music lessons. This interactive program offers everything your need to support your beginner student in learning how to read music. The program provides a strong foundation for the subject.
From absolute basics such as the pitch of a sound, piano keyboard orientation, note names and values, and time signatures to more complex concepts such as scale degrees, intervals, key signatures and chords, The Essentials of Music Theory provides complete coverage of the Grade 1 curriculum in one place. Ready-made interactive lessons, questions, and revision activities with instant feedback, flashcards, articles and printable materials help facilitate effective independent learning at home, allowing the teacher to fully focus on instrumental teaching.
Terms and Conditions
You can request a refund within 14 working days of purchase as long as:
You haven't activated your course by signing into the student portal.
The product is malfunctioning (please note that we will thoroughly investigate any malfunction reports before issuing a refund).
Please note that the refund will not be issued if:
you request the refund after the 14-day period deadline
you have logged into your student portal
you have changed your mind after starting the course
your knowledge of the English language is not sufficient enough to understand the content
you have reported a malfunction, but none was found
the speed of your Wi-Fi/internet/ethernet or any other connection is not adequate
you do not have regular/permanent access to the laptop or PC
you have failed ABRSM or Trinity Guildhall or any other forms of examination
you don't have time to practice
the course was purchased as a present but no longer wanted
If you are suspected of unauthorised sharing of any element of this course content, your service will be terminated with immediate effect. No refund (partial or full) will be issued to you in these instances.
Please note that all printable and downloadable materials are intended for personal use only. The learner is not permitted to re-publish, resell or redistribute these materials in any other way. The content of the course is the intellectual property of the Ottantotto Piano School. The learner is prohibited from copying, re-publish, share or redistribute this content in any form.
We do not guarantee that the student will successfully pass Grade 1 ABRSM or Trinity theoretical or any other examination. Success solely depends on student's learning skills, motivation and self-organisation. This course will give the learner all the essential information required to succeed in the subject. Still, it is ultimately the learner's responsibility to find the time and motivation to complete this training program. We will not take any responsibility for the learning outcome.
Please note that MOCK ABRSM tests do not include composition-related questions. Such questions require custom feedback and, therefore, cannot be marked. automatically. The content of this course, including MOCK ABRSM tests and all other tests and assignments have no connection with and are not approved by the Associated Board of the Royal Schools (ABRSM) of Music or Trinity Guildhall, or any other body.