Terms & Conditions

One booking is for one student only. One session can't be split between two learners. 

For example: if you wish to book two children for a 30-minute lesson, you must book two 30-minute lessons. You cannot book a 60-minute lesson and split it between two or more people.

Basic music grammar is taught as part of piano and vocal lessons. However, if a student requires Music Theory lessons, these should be booked separately in addition to piano or vocal lessons.

All bookings are final, non-refundable, non-transferable and cannot be postponed or moved to another date/time.  Lessons cancelled by the Tutor due to sickness or personal circumstances will be rescheduled or refunded at your choice.

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You are responsible for checking that:

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• you can attend on the booked dates and times and at the specified geographic location (in-person, mobile and online tuitions).

• your address is within the area covered by the teacher (mobile tuition).

• your property is safe for the teacher to enter, and the teacher is under no obligation to enter the property deemed unsafe for any reason (mobile tuition).

• you have the equipment to study online (for online lessons).

All offers must be redeemed according to the timeframes given. All offers are valid for face-to-face and online classes only and does not cover mobile tuition at the student's home. No refunds/postponing/transfers/credit notes will be issued in situations where the certificate cannot be redeemed for any reason. All sales are final. Lessons purchased through offers are subject to standard terms and conditions expressed here. 

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Accepted payment methods include SumUp link, bank transfers and online purchases via the website booking system. Cash and PayPal payments are not accepted.

Lessons that are booked directly through the teacher (not via website booking system) are payable by card in-person, SumUp link or via bank transfer. These forms of payment are subject to the following conditions:

Lessons will not be held for you until full payment is received.

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Students pay all expenses associated with the bank transfer costs, i.e., bank transfer fees, currency exchange rate, etc. It is the student's responsibility to ensure that the teacher receives the amount stated on the invoice. It is the student's responsibility to ensure that the payment reaches the teacher's account on time. Please plan your payment ahead as it might take up to 7 working days for the payment to clear.

The full payment must be made on the date specified on your invoice.

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If incorrect or partial payment is being sent, your lessons will not start until the remainder of the balance is paid but will be billed as active lessons based on the balance already received.

For example: if you book the set of 4 lessons at £120 (works out as £30 per lesson) but only pay half of this balance (£60), you will not be receiving two individual lessons (priced at £35 per lesson) at the reduced cost of £30. Instead, you will receive:

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• 3 out of 4 booked lessons if the remainder of the balance and £35 late payment fee are paid by the end of the 1st week.

• 2 out of 4 booked lessons if the remainder of the balance and £35 late payment fee are paid by the end of the 2nd week.

• 1 out of 4 booked lessons if the remainder of the balance and £35 late payment fee are paid by the end of the 3rd week.

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Payments late by more than 3 days will entail £5 administration fee which will be added to the next invoice.

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Lesson fees (including online bookings) are reviewed annually and are subject to increase in line with inflation. When the prices are set to rise, you will receive four weeks advance notice. 

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Payment schedule

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Payment for a single lesson is due upon receipt of the invoice. 

Payment for a block of lessons is due upon receipt of the invoice to book the initial block and between the 3rd and 4th lessons to book the next block. 

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Payments are due upon receipt of the invoice. The availability of the timeslots is not guaranteed until payment is received. Until payment is received, all timeslots are open for booking by other students.

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A fee of £10 will be charged if you require me to produce a letter of recommendation or any other correspondence to enrol into a competition, music establishment, or other purposes, such as (but not limited to) correspondence with other teachers. 

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A fee of £50 will be charged if you require me to attend an in-person, online or telephone meeting with (but not limited to) other music professionals, school teachers, etc.

My attendance to support you during graded examinations/other music assessments and competitions is free.

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A £3 travel charge will be added to the total price of your lessons if you require tuition at your home and live within 5 miles outside Lytham or St. Annes area. A £10 travel charge will be added for the locations further than 5 miles.

All holidays and absences must be discussed with the teacher before submitting the payment to insure they can be incorporated into the schedule. No cancellations, postponements, or transfers to another date will be possible after the lesson (s) is/are booked. Any missed lessons outside the discussed dates will be billed as active lessons.

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Booked lessons are strictly non-refundable, non-reschedulable and will not be postponed. A refund will not be issued (or lessons rescheduled/paused/postponed) should you not be able to keep up with booked lessons or practice (including instances where the lessons are missed due to sickness) or wish to terminate the tuition temporary or permanently.

Lessons cancelled by the tutor will be rescheduled for another date at mutual convenience at no extra cost to you. Once the date for the rescheduled date is agreed upon, it cannot be rescheduled again. Non-attendance will be billed as active lessons.

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All lessons start and end on time agreed during booking, regardless of whether a student is late or arrives on time. In instances where the student comes earlier, and the teacher can start the lesson at the time of arrival, the lesson will finish accordingly earlier.

ALL students under 18 years of age must be accompanied by a parent/guardian throughout the entire duration of every lesson. Should this not be possible for any reason on any given lesson, the lesson will be cancelled without a refund or the possibility to reschedule.

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If a child refuses to cooperate or wishes for the lesson (s) to stop, no refund or postponement will be issued. All bookings are final.

Printable Materials, Interactive Journals, Video and Audio Tutorials and Recordings: Your Tutor may send you some notes, printable materials, videos and audio tutorials to enhance your learning. These and any other sources remain the Tutor's property. You may not publish, share or otherwise re-distribute such material unless explicitly allowed to do so in writing by the Tutor. The Tutor has the right to withdraw your access to any interactive material at any time or upon the termination of service. 

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The teacher will never publicly distribute the content featuring the student without seeking written or verbal permission from an adult student or a parent/guardian of the minor student.

You are also responsible for checking that the teacher's studio is within your travel distance and that you can travel to your teacher on the booked dates and times. By submitting the payment, you agree that you have checked that you can travel to the teacher's studio.

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You are also responsible for checking that your address is within Tutor's travel locations, which are the following locations in Lancashire, UK: St. Annes, Lytham, Ansdell Wrea Green, Higher Ballam, Lower Ballam, Westby, Ribby, Kirkham, Warton, Blackpool, Bispham, Moss Side, Poulton-Le-Fylde, Singleton, Thornton- Cleveleys. By submitting the payment, you agree that you have checked that you are located within this area.

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You are responsible for ensuring that the area where the lessons are to take place is prepared in advance. Your electric keyboard must be set and plugged into the mains outlet and your scores tidy and arranged before the teacher's arrival. All lessons start and end on time agreed during booking, regardless of whether you are ready in advance or still setting up when your teacher arrives.

Any pets and children who are not students must be removed from the room where your lessons occur to avoid disruptions. No refund or postponement will be issued when disruptions occur during the lesson, regardless of the cause.

Animals must be locked away before your teacher can enter your property. If this is not possible for any reason, your lesson will be cancelled without a refund and with no option to reschedule. The teacher is under no obligation to enter the property deemed unsafe for any reason but is entitled to the full pay as they have spent time preparing for the lesson and travelling to the student.

It is your responsibility to ensure an adequate internet connection. Lessons affected by poor internet connection on the student's part will not be made up or refunded. 

To minimise the chances of a bad connection, please ensure that your WIFI is not overloaded during the lesson. You may wish to ask your family members not to use WIFI during your piano lesson. You may also want to position your instrument next to the router or vice versa. 

Ottantotto Piano School practices ZERO TOLERANCE to antisocial behaviour, verbal/physical abuse and bullying. Violence and abuse will not be tolerated and will entail immediate cancellation of lessons without refund and may include a report to the police.

It is not uncommon for students/parents of minor students to hire multiple piano teachers at once. Please note that I do not work in partnership with other piano teachers. Any student seeking tuition from an additional teacher will have their lessons terminated immediately without a refund.